The last time Zero to Three had invested in a new IT provider, they found themselves dealing with more problems than solutions. After eight years, they decided it was time for another change they found Intelice and in them, Zero to Three found a secure and reliable solution for the problems they had been dealing with for eight years.
Zero to three is a non-profit organization that works to ensure that babies and toddlers benefit from the family and community connections critical to their well-being and development. Their services include supporting parents with resources that help them connect more deeply with their babies, professionals with knowledge and tools that assist them to support healthy early development and policymakers in advancing comprehensive and coherent policies which support and strengthen families, caregivers, and infant-toddler professionals.
The Situation: A Need for Improved Accounting Technology and Improved IT Support.
When Zero to Three had finally had enough of their lackluster IT support and accounting systems, they went in search of a company that would both supply them with a better technological solution to their needs as well as more comprehensive and available support.
Theresa Bohn from Zero to Three explained their decision to go with Intelice, “We have over 80 projects and need separate accounting technology for each. I started eight years ago, and they had just changed from an old provider who completely messed up the install. Intelice was able to get on scene quickly and correct the issues.”
The Resolution: An IT Company That Offers 24/7 Support and a New Way to Keep Their Organization Ordered and Moving Forward.
Intelice offers many services that helped Zero to Three improve their account management while meeting their needs for IT support
- Single point of contact for rapid responses to issues or inquiries
- Partnered with Microsoft and offers support on their Navision software
- Strategic planning
- Employee coaching and mentoring
- Project management
- IT governance
Intelice also offers staffing, recruitment, data center planning and the assistance to best select the systems and vendors required to help your organization prosper. It is these services and support through Intelice that has earned Theresa as a lifetime customer.
When asked if she would recommend Intelice in the future she said, “Yes I would recommend Intelice. I have recently moved to a new company, and I am hoping I can upgrade their system and use Intelice as our IT support partner.”
To learn more about our IT services and support, give us a call at (301) 664-6800 or send us an email at Info@Intelice.com. Intelice is here to help you ensure the reliability and security of your IT systems and data, and that you have the support you need when you need it.