The Difficulty Of Switching IT Companies
Now that most parts of the country are lifting their lockdowns, we’re starting to hear from a ton of business executives about switching IT companies. Why? Well, there are quite a few reasons we’ve heard so far:
- Their existing partner failed to transition them to remote work in a reasonable amount of time.
- Their existing partner failed to provide support to their remote workers when they needed it most.
- Their existing partner failed to offer the cloud or cybersecurity tools they needed to make remote work effective.
Typically, when we speak with these business executives, they explain that they know it’s time to switch IT companies, but they’re worried about the process. If you’re in the same boat, you might be familiar with the questions they’re asking:
- Will the process be difficult and lengthy?
- Will my existing partner become hostile?
- What if I don’t have any documentation, and they won’t pass it over to me?
- How do I make sure my next partner meets my needs?
We get it. It’s a nerve-racking process, especially if they have all of your network documentation, and you don’t. You don’t want to end up in a situation where you’re held hostage.
How Hard Is It To Switch IT Companies?
We’re going to answer that question honestly for you. The truth is, it doesn’t have to be difficult. Sure, it’s a big deal, and it shouldn’t be overlooked, but in most cases, the process can be smooth and pain-free if your new IT company has experience with transitioning environments over. It’s all about ensuring you’re strategic about the process.
How Can You Strategically Switch IT Companies?
Here are our recommendations to strategically switch IT companies for a quick and pain-free process:
- WAIT! Don’t cancel until you’ve found a new IT company, and they’re ready to help you throughout the process.
- Make sure your existing IT company gives you administrative access to everything on your network: logins, passwords, etc.
- Ask your new IT company to conduct an extensive security assessment to find any existing vulnerabilities and backdoors that need to be resolved.
- Go ahead and give the notice to cancel with your current IT company as soon as the new IT company is in place and ready to get started.
- Speak with your entire team about the change, including any contact information for support, policies, and procedures, and more.